Shipping Policy
Orders ship every Monday and Thursday
*Excluding major holidays*
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Per USPS As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive.
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If for any reason your package is lost in transit, please file a dispute with USPS.
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Damaged Items:
If items in your order arrive damaged please email photos of your order to naturallykeptbcs@gmail.com
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Wrong or Missing Items:
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If you've received the wrong items, or if you're missing items in your order please contact us at
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*Please note that Items broken by the buyer are non-refundable and will not be replaced*
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Returned Packages
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Please double-check your mailing address before submitting your order. If the shipping address you've provided is incorrect and your package is returned, you will be responsible for the restocking fee to ship it back to you.